The Web Responsive Pensioners information service has been developed to provide single point web solution for pensioners to obtain comprehensive information relating to status of the pensions and pension payments
Pensioners can avail the following services after registration on CPAO website: [ Click here to login ]
Pensioner Profile : Pensioners can view their profile and also of the bank and PAO concerned.
Digital Record of Pension & Revision Orders : View list of all Pension Payments &Revision Orders sent to banks from CPAO
Download Facility of Pension/Revision Orders Sent To Banks :Pensioners can download Pension/Revision Orders sent to Banks from CPAO website
Monthly Details of Pension Payments :Pensioners can view details of monthly payments of pension that are credited to their bank accounts, i.e. their basic pension, dearness relief, medical allowance, arrears payments, etc. This information is being made available from the monthly scrolls received from the banks. Payment details of the last six transactions are shown
SMS Facility :Pensioners are now provided with an SMS facility for tracking status of pension process at CPAO, and at the stage of grievance registration & disposal.
What is Web Responsive Pensioners Service?
Web Responsive Pensioners Service is a mobile responsive facility developed for use of pensioners for availing of various pension related services
Pensioners can also lodge their grievances online and track status through this portal Web Responsive Pensioners Service.
In its constant endeavor to provide better and prompt services to pensioners, Central Pension Accounting Office (CPAO) is providing various services to stake holders viz. Ministries, PAOs, Banks and Pensioners through its Website www.cpao.nic.in. CPAO has developed a mobile responsive facility for use of pensioners for availing of various services. Pensioners/ Family Pensioners can register on the CPAO website by providing PPO number and Date of Birth & Date of Retirement/Date of Death. Pensioners can also lodge their grievances online and track status through this portal.
Features of this service are as follows:
- Facility of Login using any mobile device
- Facility to view the Complete Pensioner Profile
- Digital Record of Pension & Revision Orders
- Download Facility of Pension/Revision Orders Sent To Banks
- Tracking status of Pension Processing
- Grievance Redressal and its status
- SMS Facility of status of pension processing at CPAO and of grievance registration and disposal
- Link to Jeevan Pramaan, Bhavishya and CPENGRAMS Portals
- Dashboards for banks, PAOs, ministries/ departments
- Facility for obtaining feedback of pensioners